Refund policy

Return & Refund Policy

At Special8, we help you discover the best fashion deals from your favorite Australian brands by curating sales and discounts across multiple retailers. Please note that we are an affiliate platform—we do not sell products directly, nor do we handle payments, shipping, or returns.

Returns & Refunds

Since all purchases are completed on the original brand or merchant's website, any requests for returns, exchanges, or refunds must be directed to the retailer from whom you made your purchase.

Each brand has its own return and refund policy, so we recommend:

• Reviewing the store’s return policy before completing your purchase.

• Keeping a copy of your order confirmation and payment receipt.

• Contacting the merchant's customer support directly for any order-related concerns.